Augmented Reality Remote Support for ServiceNow®

Support made smarter

 
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Resolve service problems faster, more accurately, while saving costs using ServiceNow’s service management workflows on the Now Platform®

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See the Situation Live

Connect instantly with an available expert to provide real-time guidance from anywhere

See what your customers, employees, or field staff sees through live video. Spend valuable time solving the problem versus assessing the situation

 

Solve the Problem Faster

Visually collaborate using digital AR tools for precise remote assistance and guidance

Drive faster, more accurate problem resolution with 2D and 3D anchored annotation and objects

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Share with Teams

Capture and record content to share with support teams, ServiceNow work orders and knowledge base systems

Enhance access to information and proactive support with user created content for smarter support