CareCONNECT for Customer Services

Improve customer experience and cut operating costs with smart visual support

shutterstock_1023780289.jpg
 

 
responsive.png

Empower contact center agents with visual guidance

CareCONNECT bridges the visual gap between customers and contact centers, with remote visual customer assistance. Agents can see what their customers see through their smartphone or tablet camera, and visually guide them to a resolution.

 

 

Key Benefits

feedback.png

Improve customer satisfaction with faster resolution of issues

accounting.png

Reduce operating costs and improve contact center KPIs

technical-support.png

Empower contact center agents and reduce labor intensity

 
claim (1).png

Prevent unnecessary returns, replacements or tech dispatches

visualization.png

Provide a visual omni-channel experience across any interaction channel

 
 

 

Explore Customer Services