CareAR respects the intellectual property rights of other’s and we expect those who use our products and services to do the same. We reserve the right to remove any allegedly infringing Content provided to the CareAR Service Experience Management platform or any of its applications without prior notice at our sole discretion and without liability to You.
We have adopted the following policy, in compliance with the Digital Millennium Copyright Act (“DMCA”), to enable, at our sole discretion, the expeditious removal of infringing Content and the termination of the Tenant(s) operated by repeat infringers.
Submitting a Copyright Infringement Notice
If you have a good faith belief that your copyright is being infringed by any Content provided to or through the CareAR Service Experience Management platform or any of its applications, please submit a written ”Notification of Copyright Infringement” (aka a “Takedown Notice”) here — Copyright Takedown Notice.
Upon receipt of a Takedown Notice, we will first confirm that it includes all the information required to comply with the law (see Notice Requirements). The Content will not be removed from the site until we receive all of the required information. Once your request is complete, we will respond expeditiously to remove, or disable access to, the Content you claim to be infringing or to be the subject of the infringing activity.
We will also notify our subscriber that we have removed or disabled access to its Content. The subscriber has the right to submit a counter-notification if it believes its Content was removed or disabled as a result of mistake or misidentification. If we receive a counter-notification we will notify you and send you notice of the counter-notification. We will also inform you that the Content will be replaced or the disabled access will be restored unless you have filed a lawsuit seeking a court order to stop the subscriber from engaging in infringing activity relating to the Content provided to CareAR SXM and you notify our Designated Agent within the time designated in our notice that the lawsuit has been filed. If we do not receive notice of a lawsuit within the designated time we will replace or restore access to the Content.
Submitting a Copyright Infringement Counter-Notice
If You are a CareAR SXM subscriber and Your Content has been removed in response to a copyright removal request (aka Takedown Notice), you may submit a counter-notification here — Copyright Counter Notice — if you believe the notice resulted from a mistake or misidentification.
Upon receipt of your Counter Notice we will first confirm that it includes all the information required to comply with the law (see Counter-Notice Requirements). The Content cannot be restored until we receive all of the required information. Once your request is complete, we will replace or restore access to the Content that was removed in response to the Takedown Notice.
Notices may also be submitted to our Designated Copyright Agent via email, or postal mail. For your notice to be effective it must include all the required information listed above.
Copyright Manager
CareAR, a Xerox Company, Inc.
201 Merritt 7
7th Floor
Norwalk, CT 06851-1056